Virtual ICYSC: Empowering youth in a connected world

Exploring the possibilities of the virtual-physical integration for next-gen youth services

In today's rapidly changing world, young people have a unique set of values and lifestyles that differ from those of previous generations. In view of that, HKFYG teamed up with us to explore the possibilities of the virtual integrated children and youth services centres to connect virtual and physical spaces that meet the evolving needs of youth development.

To delve deep into understanding the unique mindset and life patterns of today's young generation, we conducted 400 surveys and held 16 interview sessions with youth and various social workers, as well as organising co-creation workshops with stakeholders from 15 NGOs, to set foundations of the market positioning, user experience, function, design, and app services and features that are to be favoured by the younger generation.